Why you should care about the jewelry store across the street

Posted by katya on Thu, March 05, 2009

Parking around my office is a challenge - few spots, metered, and all pricey, so it’s hard to find enough change to pay for it.  Most of the businesses around the neighborhood have reacted this way: they post little signs in their windows saying “we don’t make change for the parking meters.” 

Then there’s a jewelry shop across the street from my office.  They have a sign that is the rare exception: “We will gladly make change for the parking meters!” it says.

I bet they get a lot more in-store traffic than they would otherwise.  And maybe most people don’t buy jewelry when they come in for change, but I bet people browse or make conversation because they feel they feel it’s nice to do when they’re getting change.  And in making conversation, people forge a personal connection with the owners.  That means perhaps when they are in the market for something, they’ll go back to the store. 

I wish more organizations thought like that.  Is your nonprofit on a street where you could hand out parking meter change?  I bet people would donate part of their change.  Are there other favors or nice things you could do for the people who might become your supporters someday?

There’s also a larger lesson here, about how you choose portray yourself.

Nonprofit marketing folks and fundraisers:  Don’t define yourself by who you are not - or what you refuse to do for others.  Define yourself by who you are - and what makes you special.


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