Fri, January 31 2014
Filed under: Fun stuff •
Do you remember the 1993 classic film, Groundhog Day? Bill Murray’s character, Phil, keeps living the same day over and over and over again. Phil tries to break the cycle of endless February 2nds with extreme endeavors including kidnapping the official Groundhog Day groundhog, Punxsutawney Phil.
Can you relate? Does your organization seem to address the same fundraising or marketing challenges each year? To break the cycle of déjà vu, try implementing some of these best practices to solve these four common problems:
1. People continue to unsubscribe from your email list.
What’s your nonprofit’s email strategy? If you don’t have a strategy, you won’t get very far. To reduce the number of unsubscribes, make sure you are setting clear expectations for your supporters before they even join your email list. Let them know the type of content they will see and how often they’ll hear from you. Also, don’t make it only about the ask. Be sure that for every email appeal you write that you send at least four other messages that don’t explicitly ask for a donation. For more email engagement strategies, download our free eBook.
2. Online giving is flat.
Do a quick assessment of your online giving experience:
o How quickly can donors find your donation button on your website?
o Can donors securely make a donation and set recurring donation levels on a clean, branded, donation page?
o Does your online donation page have a compelling image and a clear call to action?
o How do you follow up with donors after they give?
Simple adjustments like placement of the donation button on your home page or refreshing your donation page to include branding, images, and a call to action can help boost online giving. For a more in-depth assessment of your online donation experience, check out The Donation Page Grader. It’s a simple quiz that can help you determine areas for improvement.
3. Social media is on the backburner.
A recent study from Pew found that 73% of U.S. online adults now use social networking sites, so don’t ignore social for one second longer! Short on time? A free tool like TweetDeck or HootSuite can let you schedule your posts and keep an eye on keywords and hashtags. Keep in mind that we always recommend having a good website and a solid donation page before diving into social media. But, if you’re ready to take the plunge, check out our Social Media Mini Guide and start tweeting!
4. I’m scrambling for newsletter content … again.
Quality content can be time consuming to create and too many edits and reviews can kill a piece quickly. The first step to stopping the cycle of the newsletter content crisis is to plan out your messaging. Start by creating an editorial calendar. (This will also help you plan out content for other mediums, such as your blog and social media.) Next: refresh your content. Your messaging should be relevant to your readers, interesting enough to share with a friend, and strategically distributed. Want actionable tips for a content makeover? Register for Network for Good’s next free webinar, all about content for nonprofits. Nonprofit expert, consultant, and author Kivi Leroux Miller will share how to get your content in order.
What are your organization’s “Groundhog Day” problems? How do you plan to break out of the cycle this year? Share your challenges with us in the comments below or chime in on Twitter with the hashtag #groundhogdayproblems.Image credit: Bill Murray and Punxsutawney Phil in Groundhog Day directed by Harold Ramis. Columbia Pictures, 1993.