Katya's Non-Profit Marketing Blog
Getting To The Point

Robin Hood Marketing, Colombia Style


Left: Director of Marketing Catalina Mejía and Right: Executive Director Ángela Escallón Emiliani of Conexion Colombia.

I’m at the Conexion Colombia nonprofit conference in Bogota, where I spoke on Robin Hood Marketing and online outreach - and where I got to hear from a Colombian marketing guru as well as a panel of corporate marketing executives.  I want to share some of what I learned in one post today, another tomorrow.  What was most clear was this: Good marketing principles are the same, anywhere in the world.

Gabriel Perez, professor of marketing at the University of Los Andes, and someone who has marketed everything from Chiclets to cars, had these universal insights to offer:

1. Old school.  Perez said marketing used to work like this:  A company would think it had an offering that was so important, people would come looking for it - and buy it.  Unfortunately, this is how I think much of nonprofit marketing still operates - we have a great cause, so we expect people to know about it - and give.

2. Modern marketing.  For-profit marketers have realized this isn’t enough.  The point of marketing isn’t to offer what we think is best - it’s to listen to consumers, understand their needs, and innovate to meet those needs.  Marketing in this way permeates an entire organization, because it fuels product development, not just promotion.  This is what great companies do - and what nonprofits need to do.  What do your donors want?  What do your beneficiaries feel?  How can you structure all you do to meet their needs better?

Posted by .(JavaScript must be enabled to view this email address) on 07/29 at 06:08 PM


The trackback URL for this entry is:


    Comments


    thanks for the post. keep up

    Acai Optimum

    Posted by hasbul  on  07/30  at  09:35 AM

    Another post. we’re all grateful for. Again, thankyou for taking your time to write such useful and thoughtful posts.

    Posted by gilbert hawkins  on  08/03  at  08:55 AM

    this is a great article/post UK Auction Online

    Posted by dave bromley  on  08/03  at  01:25 PM

    “Find a starving market” - definitely listen to what the consumers want unless you really want to be a non-profit business!

    Posted by mike watson  on  08/05  at  12:58 AM

    Just tweeted this.  Thanks for the post!

    Posted by mikeymang  on  08/09  at  03:19 PM

    this is really interesting i wonder how to implement that method in our business at home

    Posted by David Young  on  08/10  at  05:18 AM

    This is a very hard concept for cause marketers to wrap their heads around, because the “clients” they are serving are not necessarily the donors.  However, two examples of this that have worked well are…

    Zoos that ask people to adopt animals, and therefore structure the adoption program to cater to what they believe zoo members are likely to want.

    Organizations asking people to sponsor orphans in villages far away, who craft programs designed to appeal to what a sponsor might feel and might want.

    Posted by David Leonhardt  on  08/12  at  07:03 AM
    Page 1 of 1 pages

    Name:

    Email:

    Location:

    URL:

    Smileys

    Preview Comment:



    Remember my personal information

    Notify me of follow-up comments?

    Submit the word you see below:


    << Back to main