Why a scale of one is best for your stories

Last week, I presented at the Social Media for Nonprofits conference on the lessons that fundraisers can glean from new brain research.  I spoke about how critical it is to give your social media presence a pulse and to tell stories through one relatable person.  We connect best on a scale of one - one person, one animal, one flower - because our brains are wired to empathize on that level.  We care more about one soul than an undifferentiated mass.

After the session, Mark Frautschi - a scientist with expertise in organizational culture -  reminded me of another important reason to stick to a scale of one: working memory.  As Mark explained to me:

Working memory (the number of new thoughts a human can hold at one time) is key here. Focusing on something with a heartbeat reduces the number of new ideas the target audience must bear in mind at any one time. This avoids mental overload, which is a barrier to giving.

Yet another reason to tell your story through one heartbeat: it’s not only easier to connect, it’s easier to remember.

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