The three incredibly important laws of a good website

One of the most consistent mistakes made by nonprofits is organizing their websites around their world view.  The navigation correlates to the nonprofit’s program areas.  The home page features a mission statement.  The content corresponds to what the nonprofit’s staff finds interesting.

All bad mistakes.

The people coming to your website have their own set of priorities, and you’re probably getting in the way of their accessing the information they need!

The rules are:

1. Organize everything according to what your visitors seek
2. Stick to what people coming to the site care about
3. Make everything as simple as possible

In the words of the great John Maeda: “Simplicity is about subtracting the obvious and adding the meaningful.”

Okay.  Now here’s what NOT to do.  By way of Pamela Grow (read her if you don’t already), this great Xtra Normal video shows what it feels like to interact with a bad website for an orchestra.

Comments

Absolutely.  Your points are the golden rules of information architecture.  In short, design around the “personal missions” of your users.  What are they trying to achieve?

It is increasingly critical as users migrate to the mobile web where clear, simple, and focused designed is essential. 

Great post…and a good example of the simple yet satisfying.

Posted by Ron Vassallo  on  09/16  at  02:53 PM

I agree with the statement about simplicity.  Sometimes sites tend to get over cluttered, which usually results in the visitor not staying long on your site.  Keeping it simple won’t scare a 1st time visitor away.

Posted by Tony  on  09/16  at  11:43 PM

Brilliant!! Thank you for sharing this video, Katya!

Posted by Shana Levy McCracken  on  09/17  at  12:55 PM

“Websites don’t annoy people. Designers do.” Nice.

Reminds me of a rule that I’ve heard used for so many different things - and now I realize I can apply to website design too! K.I.S.S - Keep It Simple S-.

Funny how sometimes the quest for designers to answer the many needs of people using a website that it can actually be less user-friendly when they’re done with it.

Posted by Michael Vickery  on  09/17  at  03:40 PM

hey great article thanks for sharing it.

Posted by Devon  on  09/17  at  04:40 PM

I completely agree with you. Simplicity is a key factor in designing a web page. Sometimes the designers try to go too fancy and they do not focus on the important points that is to go simple and capture the users attention. Too many fancy things distract users attention. Go simple

Good work, and keep updating your blog

Posted by .(JavaScript must be enabled to view this email address)  on  09/18  at  12:07 AM

I completely agree with you. Sometimes the web-page designers try to go too fancy and they forget the key points. It’s better to keep it simple to attract customers.

Good job and keep updating your blog

Posted by .(JavaScript must be enabled to view this email address)  on  09/18  at  01:24 AM

“Simplicity is about subtracting the obvious and adding the meaningful.”

this is absolutely true! brilliant words from a brilliant man.

Posted by watch sci-fi movies  on  09/18  at  10:59 AM

Here one i love - viewability and readablity.
Some sites just make my eyes water! Black background with blue text. i guess the designer thought he or she was being “cute”.
Too bad we can’t revolk their “internet” privileges.

nice article by the way smile

Posted by Ntgenius  on  09/19  at  01:58 AM

These are important and very valid points.  Well said!

Posted by digitalman  on  09/20  at  10:35 PM

Simple and true.  Great blog post!

Posted by teacuplover  on  09/21  at  12:22 AM

This would be hilarious if it wasn’t so true. Keeping it simple and focused on your visitors will serve you well.

Posted by James  on  09/21  at  08:52 PM

You’ve done it again Katya! Another informative post.

Posted by William  on  09/22  at  12:36 AM

this is great! thanks for the info Katya.. smile

Posted by Dia Hurni  on  09/22  at  03:47 AM

Great post thanks for sharing mate .

Posted by Anoki Anderrsen  on  09/22  at  01:10 PM

I like rule # 2. Oftentimes we put a lot of things in our website specially once our site begins to get traffic. We think that cluttering our site will be good for the visitors. But that is a big mistake. When we fill our site with so many things, our site will lose its identity and will confuse the visitors. When this happens, expect the traffic to go down considerably.

Posted by Philip  on  10/05  at  10:17 AM

I completely agree. Simplicity is the key. Too much information can be exactly that, too much. It even make it harder for people to get what information they are looking at.  Great post!

Posted by Brian  on  10/06  at  02:46 PM

“Make everything as simple as possible.” This is a very good advice. Nowadays it is quite difficult to find useful yet simple websites. This makes it really hard to determine the real function of a website. Simplicity makes everything clearer and more user friendly.

Posted by Griffin  on  10/11  at  11:23 AM

Name:

Email:

Location:

URL:

Smileys

Preview Comment:



Remember my personal information

Notify me of follow-up comments?

Submit the word you see below:


<< Back to main