Social media: It’s the people, not the tools

When it comes to social media, don’t get caught up in the tools less you end up with something like the silliness captured in this cartoon.

By tools, I mean blogging, sharing, podcasting, Twitter, Facebook, etc.  The tools aren’t intrinsically interesting.  What matters is:

1. How you listen (conversations are more important than self-promotion)

2. What your organization says (the content you put into the tools)

3. Who else talks about you (the messengers)

The common denominator?  The people and ideas drive interest - not the technology.  That’s why I’m a blogger about marketing - but (I hope) will never end up with a Facebook group for Twitter users who Tweet about podcasters who talk about marketing bloggers.

 

Comments

It sounds so obvious, but as we all scramble to adjust to a changing world, often what we say, how we say it, and who is saying it…get’s lost in the shuffle. I see many just “getten’ it done”.
Best, Judy

Posted by Judy Anderson  on  08/02  at  07:08 AM

AMEN to this.
We don’t buy a drill unless we need a hole.
We don’t hire a cab unless we need a ride.
We don’t put in a new stove unless we intend to cook.
We don’t put up a FB page unless we intend to engage.

Posted by claire axelrad  on  08/02  at  10:22 AM

Unfortunately, Claire, some people install the stove upside down and fail to plug in the drill. And they create a FB page thinking that all they need to do is recycle their news releases.

Posted by Glenn  on  08/02  at  12:17 PM

Say it ain’t so Glenn!
I suppose I should’ve written that we “shouldn’t” do any of these things.

Posted by claire axelrad  on  08/02  at  01:58 PM

I’m not so sure about this. . . choosing the right person to handle the right tool is essential.  I let someone else set up our groups Facebook page and she created it as if it were MY personal page.  That was a mess.  Then our website has always been problematic. Have spent an enormous amount of time on the wrong tool and wish I’d spent a little bit more money to hire someone and save my precious time.  because the site isn’t user (or even administrator) friendly, I think it discourages our visitors and I’m back to square 1.

Posted by Oneofthemany  on  08/11  at  01:33 PM

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