Four parts of a great fundraising appeal (or any message!)

There are four components to a great message - connecting with an audience based on their values (C), rewarding (R) your audience, asking for a specific action to get that reward, and making it memorable.  Remember this with the mnemonic device, CRAM!  This works for fundraising letters but also for any marketing message.  We need a different message for each audience, complete with a unique connection, reward, action, and memory. Don’t be tempted to avoid the work of creating messages for individual audiences by generating one big message with a little CRAM for everyone.

Steps to CRAM:

1.  Connect to things your audience cares about: saving time, feeling good about themselves, feeling powerful, etc.
2.  Identify and offer a compelling reward for taking action.  Remember, good rewards are immediate, personal, credible and reflective of audience values. 
3.  Have a clear call to action.  Good actions are specific, feasible and filmable (in other words, easy to visualize doing).  They should also measurably advance our mission.
4.  Make it memorable.  We don’t want simply to make an impression; we want to make a lasting impression. What makes something memorable? It’s memorable if it’s different, catchy, personal, tangible and desirable.  But a word of caution: memorable elements should always be closely tied to our cause. Think of all the advertisements that were so funny or memorable that we told a friend about them, but when asked what product the ad was for, we were not sure. We don’t just need a memorable idea or picture; we need an idea or picture that makes our cause memorable.

Remember the “A” message in yesterday’s review of fundraising letters?

“Dear Friends, Let us help make your holiday shopping the best experience ever by choosing the gift that keeps on giving!  Celebrate the holiday season by giving hope, mobility and freedom to someone who has none.  You will change the life of a child, teen or adult with a physical disability, as well as the lives of every member of their family, with a $75 gift to the Wheelchair Foundation to sponsor a brand new wheelchair.”

Nice CRAMing because:

1. Connection to my desire to making holiday shopping and giving feel good
2. Rewards: Feeling good about myself right now by helping someone have a better life
3. Action: Give $75 and get a wheelchair for someone
4. Memorable?  The letter came with a four-color flier with a smiling, happy photo of a girl in a wheelchair

Posted by .(JavaScript must be enabled to view this email address) on 11/21 at 05:37 PM


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  1. Readed

    What more felicity can fall to creature, Than to enjoy delight with liberty
    Tracked on: Matthew (68.54.227.187) at 2007 07 03 12:07:17

  2. Comments


    http://www.lotem.org , hi great post

    Posted by seo blog  on  03/15  at  06:52 AM

    Here’s some software that I have found useful for fundraising.  I used to work starting up a camping ministry.

    http://b000lb9m8o.buygumbo.com/GiftWorks-Fundraising-Software/

    Posted by Buy Gumbo!  on  03/22  at  04:42 PM

    I like your CRAM analogy. Very nice.

    Posted by Social Marketplace  on  05/30  at  11:20 PM

    Memorable?  The letter came with a four-color flier with a smiling, happy photo of a girl in a wheelchair

    Posted by Örgü Modelleri  on  06/24  at  03:14 AM

    As a (former) Technical Writing and Proposal Writing Instructor, this is very nice :>).  Thank you.  I’m still working on redoing our entire webpage.

    Posted by Mitchell Rappaport  on  06/29  at  02:41 PM

    Great analogy..Made for an interesting read..!

    Posted by Sean Nalewanyj Scam  on  07/01  at  04:51 AM

    CRAM a fantastic anology.It has made a lasting impression.
    Thanks Katya.
    http://www.theclickdepot.com/internet-marketing-services.html

    Posted by Lakshmi Prabha  on  07/01  at  05:36 AM

    Great analogy..Made for an interesting read..! bye…

    Posted by albüm film  on  07/02  at  09:20 AM

    Thanks for a good read. I’ll follow your advice and hope to be cramming lots very soon.

    Posted by guinness clothing  on  09/08  at  12:48 PM

    CRAM is awesome! Thanks!

    Posted by Justin  on  12/12  at  12:45 PM

    I agree with this man.. Good article,Thanks for e-kayit it.
    I did came across a simillar task recently. burs
    I have implemented it using PLSQL , I did reffered mine with this article,they have same logic.  prefabrik
    Hope many other friends would have had a very simiilar case, very helpful. e-okul

    Posted by Nacizane Bilgi  on  05/02  at  03:55 PM

    thank mal turan.
    sergi

    Posted by .(JavaScript must be enabled to view this email address)  on  05/02  at  04:07 PM

    sergi mal turanı sendemi tanıyon smile  thanks mal turan beatiful.

    Posted by e-okul  on  05/26  at  08:26 PM

    exelent post

    Posted by Creative Services  on  06/05  at  03:44 AM

    Thanks You

    Posted by e-okul  on  06/08  at  05:34 PM

    This is very helpful article. I hope to see the follow up soon. I did came across a simillar task recently.I have implemented it using PLSQL , I did reffered mine with this article,they have same logic.Great analogy..Made for an interesting read..!

    SEO Experts

    Posted by SEO Experts  on  06/12  at  04:47 PM

    There are four components to a great message - connecting with an audience based on their values (C), rewarding (R) your audience, asking for a specific action to get that reward, and making it memorable.  Remember this with the mnemonic device, CRAM!  This works for fundraising letters but also for any marketing message.  We need a different message for each audience, complete with a unique connection, reward, action, and memory.

    Steps to CRAM:

      1. Connect to things your audience cares about: saving time, feeling good about themselves, feeling powerful, etc.
      2. Identify and offer a compelling reward for taking action.  Remember, good rewards are immediate, personal, credible and reflective of audience values.
      3. Have a clear call to action.  Good actions are specific, feasible and filmable (in other words, easy to visualize doing).  They should also measurably advance our mission.
      4. Make it memorable.  We don’t want simply to make an impression; we want to make a lasting impression. What makes something memorable? It’s memorable if it’s different, catchy, personal, tangible and desirable.  But a word of caution: memorable elements should always be closely tied to our cause. Think of all the advertisements that were so funny or memorable that we told a friend about them, but when asked what product the ad was for, we were not sure. We don’t just need a memorable idea or picture; we need an idea or picture that makes our cause memorable.

    Posted by Online Degree  on  06/17  at  07:08 PM

    nice.

    Posted by otel  on  06/23  at  12:27 PM
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